Welcome to
First Citizens!
Explore our suite of financial products and services tailored to meet your needs. We offer a range of accounts, investment opportunities, flexible loan solutions and digital banking solutions each crafted to your convenience and security.
Get Started – Digital Banking
Experience the convenience and security of First Citizens Easy Banking digital services! Enjoy easy access to your accounts, manage your transactions anytime, and benefit from robust protection for your personal information.
Online Banking
Conveniently manage your accounts from anywhere, at any time.
Mobile Banking App
Stay in control of your accounts on the go.
Alerts
Receive instant notification about your account activity via SMS or email.
How-To Tutorials
Learn more how to conduct digital banking transactions with ease.
Bank Safely
Your security is our top priority, and we are committed to safeguarding your personal information and assets. While we invest in robust security systems and processes, your participation is essential for shared protection. Here are some best practices to help keep your accounts and information secure.
- DO THIS
Use a strong, unique password
At least 12 characters, mixing letters, numbers, and symbols. Never reuse a banking password on another site.
- DO THIS
Enable 2FA on every login
Two-factor authentication blocks 99% of unauthorized account access, even if your password is compromised.
X NEVER DO THIS
Share your PIN or OTP or CIF
We will never call, email, or text asking for your PIN, full password, or one-time passcode. Hang up immediately if someone does.
X NEVER DO THIS
Click links in unsolicited emails
Phishing emails mimic bank branding. Always type directly into your browser – never follow a link from an email or text you didn’t request.
- KNOW THIS
Spot authorised push payment fraud
If you’re asked to urgently move money to a “safe account,” stop. This is the #1 fraud method. Call us directly on the number on your card before acting.
- KNOW THIS
Monitor alerts in real time
Turn on instant transaction notifications in the app. If you see a payment you don’t recognize, use card freeze and call us immediately.
Explore our Financial Suite
We are committed to providing you with secure, convenient, and innovative financial solutions tailored to your needs, empowering you to achieve more. Enjoy access to an extensive range of products and services, and unlock exclusive benefits designed to make your banking experience seamless and rewarding.
-
01
- Loans 02
- Mortgages 03
- Grow Your Investment 04
- Card Services 05
- Open Another Account
Loans
Flexible loan offers to help you meet any of your current needs.
Mortgages
Find the right mortgage solutions to make home ownership a reality.
Grow Your Investment
Take advantage of options that help your savings and investments reach their full potential.
Card Services
Enjoy secure and convenient online shopping with our credit card and/or Mastercard Prepaid Card solutions.
Open Another Account
Easily open additional accounts to suit your evolving financial needs.
Access Support
We are here to support you!
- Digital Assistance: Enjoy the convenience of our digital self-service options.
- Live Assistance: Connect instantly through our website Web Chat
- Secure Messaging: Already a customer? Sign in to Online Banking to send us a secure message.
- General Enquiries: Email channelsupport@firstcitizenstt.com
- Visit Us: At any of our conveniently located Branches to speak with a Customer Service Representative
- Telebanking: Call us at (868) 62-FIRST (623-4778)
