The First Citizens Contact Centre is synonymous with the nationally established customer service contact number 62-FIRST (623-4778).

Our highly trained team of Contact Centre Customer Service Representatives (CSRs), accessible through 62-FIRST (623-4778), Option 3, are available from 6am to 10pm everyday inclusive of weekends and public holidays.

The extended hours and the human touch through our Contact Centre CSRs is a deliberate strategy to be accessible to our customers with the greatest level of convenience.

Our knowledgeable and experienced Contact Centre CSRs are there to assist you by:

Our Contact Centre CSRs are ready, waiting and willing to assist you.

Call 62-FIRST today to experience the First Citizens customer experience!