
Customer Notice – Be Digitally Secured
We want to remind you to stay vigilant!
Welcome to the First Citizens resource for News and Notices information.
In this section, you will find current and past information regarding First Citizens News, Notices and Events. We are delighted to provide you with this information.

In this section you will find current and past information regarding First Citizens News, Notices and Events. We are delighted to provide you with this information.

Opinion pieces prepared by our Analysts on pertinent topics within the Caribbean and selected emerging markets and advanced economies

In this section you will find current and past information regarding First Citizens Press Releases.


We want to remind you to stay vigilant!

We advise that our ATM located at Castara is temporarily unavailable until further notice. For your convenience and safety, use our Easy Banking Channels: Mobile Banking, Online Banking, Telebanking or…

By: Anjanie Lall, Research Officer – Economic Research Unit First Citizens

Maritza Ferreira Ramdeen, Manager – Investment Research, Research & Analytics

We know your time is valuable, and we’re here to make banking as easy and convenient as possible. Whether you need help with your credit card, a transaction, or information…

A credit card cardholder ‘dispute’ or ‘chargeback’ is a claim submitted by a cardholder to challenge the legitimacy of a transaction charged to his/her credit card account.

Losing your card or realizing it’s been compromised can send anyone into panic mode—but don’t worry. Whether your card is lost, stolen, or you suspect it’s been used fraudulently, you…

Ways to Request Your Replacement 1. Online Banking Follow these steps: 2. Mobile Banking Application Here’s how to request your replacement via our Mobile App: Cost of Replacement A replacement…

The available foreign currency limit varies for each card type. Your card’s allocated USD foreign limit is available per statement cycle and renews at the start of each cycle; any unused…