Notices

In this section you will find current and past information regarding First Citizens News, Notices and Events. We are delighted to provide you with this information.

Commentary

Opinion pieces prepared by our Analysts on pertinent topics within the Caribbean and selected emerging markets and advanced economies

Press Releases

In this section you will find current and past information regarding First Citizens Press Releases.

Tools

Loan Calculators and more!

Topics

Dispute a Transaction

A credit card cardholder ‘dispute’ or ‘chargeback’ is a claim submitted by a cardholder to challenge the legitimacy of a transaction charged to his/her credit card account.

Credit Card Support Centre / Do it Yourself Banking

How to Request a Replacement Credit Card and/or PIN

Ways to Request Your Replacement 1. Online Banking Follow these steps: 2. Mobile Banking Application Here’s how to request your replacement via our Mobile App: Cost of Replacement A replacement…

Credit Card Support Centre / Do it Yourself Banking

Know your available USD Limit on your First Citizens Credit Card

The available foreign currency limit varies for each card type. Your card’s allocated USD foreign limit is available per statement cycle and renews at the start of each cycle; any unused…

Credit Card Support Centre / Do it Yourself Banking

Access Outstanding Balance/ Real Time Available Spend

Your Credit Card Outstanding Balance is the total amount you owe on your credit card. This figure includes purchases, fees and any interest charged if the full outstanding amount was…

Credit Card Support Centre / Do it Yourself Banking
mastering Credit Card Payments with First Citizens Online Banking

Pay your Credit Card

Mastering Credit Card Payments with First Citizens Online Banking. Managing your credit card payments has never been easier with First Citizens Online Banking! Say goodbye to the hassle of in-branch transactions…

Credit Card Support Centre / Do it Yourself Banking

Activate your Credit Card

Your Credit Card must be activated before use via the First Citizens Mobile Banking App. YouTube Tutorial on Credit Card Activation Need Assistance? At First Citizens, we’re here to support…

Credit Card Support Centre / Do it Yourself Banking
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