Terms and Conditions

Definitions

The following definitions apply to these Terms and Conditions:

“Cardholder” refers to the Primary cardholder of an Eligible Credit Card

“Promotional Periods” refers to the period from September 18th to December 11th, 2025 for the Grand Prize.

“Eligible” refers to qualification to participate in this promotion.

“Eligible Purchases/ Transaction” refers to any purchase of goods and/ or services utilizing an Eligible Credit Card but does not include any purchase/ transaction attributable to business activity or which falls outside of the purpose for which the credit card was issued by the Bank.

“Good standing” refers to a credit card account which is active and remains within its approved limit and maintains up to date payments status throughout the Promotional Period.   

“Eligible Credit Cards” refers to First Citizens Bank Limited issued personal VISA credit cards.

How to Participate

Spend a total of TT $2,500 and earn one (1) entry to enter a raffle and win. A minimum of two (2) transactions required during the campaign period to qualify. Get (one) 1 point for every TT $500 (cumulative) additional spent. Local spend only.

There is no limit to the number of entries a cardholder may receive during the promotional period.

Prizes

Grand Prize

Four (4) Grand Prize winners will enjoy:

  • A private Immersive Dining Experience at the Forge Kitchen studio featuring Chef Bridget Joseph and Mixologist of the TT Sommelier, Brendan Charles.
  • Includes an interactive educational session
  • Token from Cocobel Chocolates

Additional Campaign Prizes

Caroni Bird Sanctuary

  • Eight (8) winners will enjoy a specially curated experience with Casa Tours, featuring a guided tour of the Bird Sanctuary, a customized menu, a professional mixologist, and engaging group activities.

Local Taste Tour

  • One (1) winner from both Trinidad and Tobago (one each) will receive certificates to three (3) fine dining restaurants. Restaurant options-
    • Amara, Bottles & Bites, Buzo Meena House, Krave- Trinidad
    • The Seahorse Inn, La Tartaruga, Waves Restaurant- Tobago

Besties Bubbly Brunch

  • One (1) winner will receive a brunch experience for themselves and four (4) guests at a popular local restaurant.

Restaurant options-

  • Hilton, Hyatt Waterfront, Free Bird Restaurant, Trellis Restaurant -Trinidad
    • Dreamsicle- Tobago

Consolation Prize Premiums

Curated gift box with co-branded items for 15 winners

  • Cutlery set
  • Glass/Cup/Mug
  • Cocobel Item

Prize Draws:

Two draws for prizes will take place during the campaign period.

The draw for the Caroni River Tour will take place on October 31st 2025 for customers who meet the criteria during the period September 18th to October 27th 2025. 

The draw for all other prizes will take place on December 23rd, 2025

Eligibility

This Promotion is open to legal residents of Trinidad and Tobago who are eighteen (18) years of or older and holders of Eligible Credit Cards in Good-Standing. Cardholders who are employees of the First Citizens Group, their immediate family members (spouses, parents, children, siblings and their respective spouses) and/or those living in the same household of any of these employees are not eligible to participate in this Promotion.

Notification of Winner/Prize Claim

The winner will be contacted via telephone utilizing his/her contact number contained in the Bank’s records. If the Bank is unable to establish contact with the winner by telephone within two (2) business days of the draw date, another winner will be drawn. The Bank shall not be under any obligation to make more than one attempt to contact any subsequent winner selected after the first draw.

Once contacted by telephone as aforesaid, an email will be sent to the winner to advise him/her of the process to be followed to accept the Prize.  Thereafter, the winner will have two (2) business days to accept the prize and produce to us a valid form of National Identification. Failure of the winner to accept the Prize within the time period aforesaid will result in the prize being deemed forfeited immediately.

The winner’s eligibility will be terminated if they decline the prize or fail to meet the requirements to claim it.

The winner shall accept full responsibility for costs not specifically included in the prize package. Additionally, the winner releases and holds the Bank harmless from any and all claims, losses, injuries, or damages arising from their participation in this promotion and use of the prize.

Prize Restrictions

The prize is non-transferable and subject to change. It must be accepted as awarded.

Nullity and Modifications

The Bank retains the right, at its sole discretion, to alter or cancel this promotion at any moment without providing a reason, as well as to amend the terms and conditions. If there is a disagreement based on this Promotion, the Bank’s judgment is final.

Disputes

The Bank’s decision in all matters pertaining to this Promotion shall be final and binding.

Jurisdiction

These terms and conditions shall be governed by the applicable laws of Trinidad and Tobago.

These terms and restrictions solely relate to this offer; they do not apply to any other promotion or programs run by the bank alone, or to any promotions or programs run in tandem with the bank and other organizations or brands.

This promotion is approved by the NLCB

Chat Here!