Notices

May 14, 2025

Online Banking Notice

Advisory

April 4, 2025

Decision to Appoint – Group Chief Executive Officer

Advisory

February 6, 2025

Legal Notice – Appointment of Director – First Citizens Investment Services Limited

Advisory

February 6, 2025

Legal Notice – Appointment of Director – First Citizens Bank Limited

Advisory

February 6, 2025

Legal Notice – Material Change Notification – First Citizens Depository Services Limited

Advisory

December 12, 2024

Customer Notice – Increase in Deposit Insurance

Advisory

December 3, 2024

First Citizens Group Financial Holdings Limited and its Subsidiaries Financial Highlights

Advisory

October 30, 2024

Customer Notice – Introduction of Property Tax Online Bill Payment

Advisory

October 30, 2024

Conflict of Interest Rules Statement

Conflict of Interest Rules Statement First Citizens completed Phase 2 of the corporate legal restructure of the First Citizens Group effective October 1, 2024. With the First Citizens Bank Limited…

Advisory

October 4, 2024

Customer Notice – Fake Social Media Accounts

Our only official corporate social media accounts are: Facebook – @FirstCitizensInstagram – @firstcitizensttTwitter – @WePutYouFirstLinkedIn – @FirstCitizensYoutube – @FirstCitizensTV Remember, First Citizens will never transact business or request confidential information,…

Advisory

October 4, 2024

Relocation of Commercial Business Centre – North

Please be advised our Commercial Business Centre at One Woodbrook Place will be relocated to our West Vale Branch, at #1-2 Ken Valley Circular, West Vale, Diego Martin, effective November…

Advisory

October 1, 2024

Legal Notice

Advisory / Shareholder Notices

August 21, 2024

Customer Notice – First Citizens is Going Green with eStatements

Effective September 30 2024, we are making the switch to eStatements. Access your most recent credit card statement via Online Banking today.

Advisory

July 8, 2024

Command	What it does
BAL	Retrieve balance for default account
BAL <Insert Nickname> For Example: BAL Sav1	Retrieve balance on a registered account using account nickname
BAL ALL	Retrieve balance for all registered account
HIST	Retrieve list of the 10 most recent transactions posted on default registered account
HIST <Insert Nickname> For Example: HIST Sav1	Retrieve list of the 10 most recent transactions posted on a registered account using a nickname
HIST d, from <date> to <date> For Example: HIST d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on default registered account with date range specified, (maximum of 10 transactions)
HIST <nickname> d, from <date> to <date> For Example: HIST Sav1 d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on a registered account using account nickname, within the date range specified,(maximum of 10 transactions)
HIST c, from <low cheque number > to <high cheque number> For Example: Hist c, from 200 to 205	Retrieve list of posted cheques on your default registered account, within the cheque range number range specified
HIST <nickname> c, from <low cheque number > to <high cheque number> For Example: Hist Chq1 c, from 200 to 205	Retrieve list of the posted cheques on your registered account, with a nickname, within the cheque number range specified
RTRA	Retrieve list of the 3 most recent posted transfers from your default registered account
RTRA <nickname> For Example: RTRA sav1	Retrieve a list of the 3 most recent posted transfers from your registered account with a nickname
RTRA ALL	Retrieve a list of the 3 most recent posted transfers from all your registered accounts
TRAN <nickname1> <nickname2> Amount For Example: tran ck1 ck2 100	Transfer amount between accounts using nicknames
TRAN <nickname1> <Amount> For Example: tran ck2 500	Transfer amount from the default registered account to the specified registered account using the nickname
TRAN <nickname1> <Amount> <Date> For Example: tran ck2 500 04-10-2020	Transfer amount from the default registered account to the specified registered account with the nickname, for a scheduled future date.
TRAN <nickname1> <nickname2> <Amount> <Date> For Example: tran sav1 ck1 500 04-10-2020	Transfer stated amount from a registered specified nicknamed account to a second registered nicknamed account, for a scheduled future date.
HELP BAL	Retrieve information on the format of the balance commands
HELP TRAN	Retrieve information on the format of the Transfer commands
HELP RTRA	Retrieve information on the format of the Recent Transfers commands
HELP HIST	Retrieve information on the format of the Account History commands
HELP	Retrieve information on the format of the Help command
STOP	Unsubscribe your mobile device from receiving First Citizens SMS Alert messages

Online Banking Notice

Decision to Appoint – Group Chief Executive Officer

Legal Notice – Appointment of Director – First Citizens Investment Services Limited

Legal Notice – Appointment of Director – First Citizens Bank Limited

Legal Notice – Material Change Notification – First Citizens Depository Services Limited

Customer Notice – Increase in Deposit Insurance

First Citizens Group Financial Holdings Limited and its Subsidiaries Financial Highlights

Customer Notice – Introduction of Property Tax Online Bill Payment

Conflict of Interest Rules Statement

Customer Notice – Fake Social Media Accounts

Relocation of Commercial Business Centre – North

Legal Notice

Customer Notice – First Citizens is Going Green with eStatements

Best Performing Bank in T&T

LEGAL NOTICE – Notice To Shareholders Of First Citizens Group Financial Holdings Limited

LEGAL NOTICE Resignation of Director – First Citizens Group

NOTICE General Manager – Operations

LEGAL NOTICE Senior Management Rotations – FCIS

NIF2 BOND NOTICE

LEGAL NOTICE

Search

SMS Banking Commands

What are Commands and how do I use them?

Sending Commands:

Quick Tips