About Online and Mobile Banking:

Online and Mobile Banking are digital banking services that allow First Citizens’ customers to access and manage their financial accounts through the internet or mobile devices, such as smartphones and tablets. These services provide a convenient and efficient way for individuals to perform various banking activities remotely, without the need to visit a physical bank branch.

Online Banking typically refers to accessing banking services through a web browser on a desktop or laptop computer. Customers can log in to their online banking accounts using a username and password and perform a wide range of transactions, including checking account balances, transferring funds between accounts, paying bills, and viewing transaction history.

Mobile Banking, on the other hand, involves using a mobile banking app provided by the financial institution to access banking services on a smartphone or tablet. Mobile banking apps offer similar functionality to online banking but are optimized for smaller screens and touch-based interfaces. Customers can download the mobile banking app from app stores, log in using their credentials, and perform banking transactions securely from anywhere with an internet connection.

Both Online and Mobile Banking provide customers with the flexibility to manage their finances on the go, 24/7, and offer features designed to enhance convenience.

Threats to Online and Mobile Banking Security:

How to be Secure in Online and Mobile Banking:

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