Follow the steps:

1. Download and complete the Linx Dispute Form
2. Print and sign the form
3. Scan and email to

Alternatively, you can contact First Citizens at 62 FIRST (34778) – Option 2 , to report an unauthorised transaction and initiate a dispute. The Service is available 24/7

Debit Card Safety Tips

Remember, when using your First Citizens debit card, it is always IMPORTANT to Protect Your PIN:

When using your debit card at a store:

When using your debit card at the ATM: