Protect Your Personal Information
Phishing and Protecting Your Personal Banking Information
There has been a global increase in the number of attempts to gain access to customers’ personal banking information through fraudulent means. Phishing in particular utilizes emails containing purported Bank web lings to gain customer confidence and information.
First Citizens will not send emails that request a customer to log on or verify personal banking information via a web link.
To identify a fraudulent web link, follow these steps:
- Verify the site is secure. First Citizens url is https://wwwfirstcitizensgroup.com. The “s” signals that the site is secure and certified according to international standards – VeriSign.
- Verify that the url displayed when you move your cursor above the web link is the same as the secure First Citizens url.
- Do not respond to the suspicious email and do not submit any personal information.
By obeserving these simple tips you can protect yourself and continue to enjoy the conveniences of online banking.
For further information please contact 62-FIRST or send an email to email@example.com