Notices

In this section you will find current and past information regarding First Citizens News, Notices and Events. We are delighted to provide you with this information.

Commentary

Opinion pieces prepared by our Analysts on pertinent topics within the Caribbean and selected emerging markets and advanced economies

Press Releases

In this section you will find current and past information regarding First Citizens Press Releases.

Tools

Loan Calculators and more!

Topics
First Citizens Logo

Customer Notice

The public is advised to be aware of suspicious SMS messages or offers from unknown contacts claiming to be First Citizens. When in doubt, kindly contact us via Secure Messaging,…

Advisory

Dispute a Transaction

A credit card cardholder ‘dispute’ or ‘chargeback’ is a claim submitted by a cardholder to challenge the legitimacy of a transaction charged to his/her credit card account. Utilise our Mobile…

Credit Card Support Centre / Do it Yourself Banking
Access Outstanding Balance/ Real Time Available Spend

How to Request a Replacement Credit Card and/or PIN

Delivery Timeline Once your request is submitted, your replacement credit card and/or PIN will be delivered within seven (7) business days via TTPOST, using the mailing address recorded in our…

Credit Card Support Centre / Do it Yourself Banking
Know your available USD LIMIT

Know your available USD Limit on your First Citizens Credit Card

The available foreign currency limit varies for each card type. Your card’s allocated USD foreign limit is available per statement cycle and renews at the start of each cycle; any unused…

Credit Card Support Centre / Do it Yourself Banking
Access Outstanding Balance/ Real Time Available Spend

Access Outstanding Balance/ Real Time Available Spend

Your Credit Card Outstanding Balance is the total amount you owe on your credit card. This figure includes purchases, fees and any interest charged if the full outstanding amount was…

Credit Card Support Centre / Do it Yourself Banking
Mastering you credit card payment

Pay your Credit Card

Mastering Credit Card Payments with First Citizens Online Banking. Managing your credit card payments has never been easier with First Citizens Online Banking! Say goodbye to the hassle of in-branch transactions…

Credit Card Support Centre / Do it Yourself Banking
Chat Here!