Terms of Use, Privacy

Please read the terms of use carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below. If you do not agree to the terms and conditions below, do not access this site, or any pages thereof.

First Citizens Bank and its Subsidiaries are the sole authors of the information contained on this website – the contents may not be reproduced without written permission. Neither the Bank nor its Subsidiaries warrants any of the information provided. Changes may be made at anytime without prior notice.

LIMITATION OF LIABILITY
First Citizens Bank and its Subsidiaries shall not be liable in contract, tort, or otherwise, for any direct, indirect or consequential loss, or damage sustained by the customer, direct or indirectly, arising from the use of the site, including but not limited to any loss or damage resulting as a consequence of any defects, delays, interruptions, inaccuracies or errors in the information on the site.

SUBMISSIONS
All information submitted to First Citizens Bank through this website shall be deemed and remain the property of First Citizens Bank. The policy of First Citizens Bank and its Subsidiaries is to adhere to strict measures of confidentiality. It is the Internet user’s decision to communicate personal information to First Citizens Bank through this website. First Citizens Bank and its Subsidiaries are not and shall not be held responsible and liable for any unauthorised access to information submitted through this website.

PRIVACY
First Citizens Bank’s Internet Privacy Policy

The user of this site can find out about our products and services, read our financial reports, or get additional information and other value-added services without giving us any information about yourself.
If the user provides personal information, such as a name, address, e-mail, telephone and fax numbers, as well as demographic and customer identification, First Citizens Bank will not disclose this information to any external party unless authorized by the user, or unless required to do so by law. First Citizens Bank will maintain this information, as well as the users activities and transactions, according to our usual strict security and confidentiality standards.

Command	What it does
BAL	Retrieve balance for default account
BAL <Insert Nickname> For Example: BAL Sav1	Retrieve balance on a registered account using account nickname
BAL ALL	Retrieve balance for all registered account
HIST	Retrieve list of the 10 most recent transactions posted on default registered account
HIST <Insert Nickname> For Example: HIST Sav1	Retrieve list of the 10 most recent transactions posted on a registered account using a nickname
HIST d, from <date> to <date> For Example: HIST d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on default registered account with date range specified, (maximum of 10 transactions)
HIST <nickname> d, from <date> to <date> For Example: HIST Sav1 d, from 04-05-2020 to 06-05-2020	Retrieve list of posted transactions on a registered account using account nickname, within the date range specified,(maximum of 10 transactions)
HIST c, from <low cheque number > to <high cheque number> For Example: Hist c, from 200 to 205	Retrieve list of posted cheques on your default registered account, within the cheque range number range specified
HIST <nickname> c, from <low cheque number > to <high cheque number> For Example: Hist Chq1 c, from 200 to 205	Retrieve list of the posted cheques on your registered account, with a nickname, within the cheque number range specified
RTRA	Retrieve list of the 3 most recent posted transfers from your default registered account
RTRA <nickname> For Example: RTRA sav1	Retrieve a list of the 3 most recent posted transfers from your registered account with a nickname
RTRA ALL	Retrieve a list of the 3 most recent posted transfers from all your registered accounts
TRAN <nickname1> <nickname2> Amount For Example: tran ck1 ck2 100	Transfer amount between accounts using nicknames
TRAN <nickname1> <Amount> For Example: tran ck2 500	Transfer amount from the default registered account to the specified registered account using the nickname
TRAN <nickname1> <Amount> <Date> For Example: tran ck2 500 04-10-2020	Transfer amount from the default registered account to the specified registered account with the nickname, for a scheduled future date.
TRAN <nickname1> <nickname2> <Amount> <Date> For Example: tran sav1 ck1 500 04-10-2020	Transfer stated amount from a registered specified nicknamed account to a second registered nicknamed account, for a scheduled future date.
HELP BAL	Retrieve information on the format of the balance commands
HELP TRAN	Retrieve information on the format of the Transfer commands
HELP RTRA	Retrieve information on the format of the Recent Transfers commands
HELP HIST	Retrieve information on the format of the Account History commands
HELP	Retrieve information on the format of the Help command
STOP	Unsubscribe your mobile device from receiving First Citizens SMS Alert messages

Search

SMS Banking Commands

What are Commands and how do I use them?

Sending Commands:

Quick Tips