Travel Information Services
The travel information service will make a wide range of services available to cardholders who are over 100 kilometers from their home, except in the case of pre-trip assistance. This service is provided around the clock, 365 days a year.
Assistance prior to travel
Provide information about destinations, ATM location, exchange rates, passport, Visa requirements, health requirements, immunizations.
Assistance during travel
Our agents at the Visa Customer Service Center will help you in activating all Visa card insurance and benefits, including our International Emergency Medical Services.
Visa offers travel assistance services at no additional charge to the cardholder. The cardholder is responsible for any medical, legal and transportation costs, cash advances or other services or items provided.