Customer Notice – Access to Credit Card eStatements Temporarily Unavailable

Advisory

Credit Card eStatement

We are currently experiencing a technical issue affecting some customers’ ability to access their credit card eStatements via Online Banking. Our teams are actively working to resolve this as quickly as possible.

For assistance with accessing your real time available credit card balance(s) or minimum payment(s), please contact us at 431-4577, email online@firstcitizensbb.com, send a Secure Message via Online Banking or visit a conveniently located First Citizens Branch. 

We sincerely apologise for the inconvenience and appreciate your patience as we work to restore full functionality.