At First Citizens, we believe in First Class Service and that means listening to you. Your feedback will help us to be better tomorrow than we are today. We are driven by our quest to continually strengthen our relationship with you and provide you with First Class Service and our Customer Feedback system is specially designed with you in mind.
We’re Here To Help.
For compliments, suggestions and complaints:
- Email us with general questions – email@example.com
- Customer? Sign on to online banking and send us a secure email
- For more information please fill out our Enquiry Form
- Online Banking: (246)-431-4577 or email firstname.lastname@example.org
Credit Card Assistance:
Phone: (246) 431-4577 (Monday to Friday 8:00 a.m. to 4:30 p.m.)
- United States or Canada (toll free): (800) 396-9665
- Other Countries, call collect: (303) 967-1098